Returns & Exchanges

 

We are desperately sorry that trading with our valued EU customer has become complicated since the UK left the EU.

We are doing our utmost to protect our EU customers by pre-paying all duties and taxes due on your outbound order. If you have to return any items you must use our Return Shipping Option. This is a label which has been carefully prepopulated with all revelant customs clearance information

CAN I RETURN AN ITEM FROM MY ORDER?

HOW CAN I DO THIS?

WHERE DO I SEND THE RETURN OF ITEMS FOR EXCHANGE?

WHEN WILL MY RETURN BE PROCESSED?

IS MY RETURN ELIGIBLE FOR STORE CREDIT?

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